Privacy Policy
Last updated: January 2025
African Distributor ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our membership platform.
Information We Collect
Information You Provide
- Organisation name and details
- Contact information (name, email, phone)
- Country of incorporation
- Industry sectors and markets of operation
- Website URL
- Verification documents (company registration, tax certificates, etc.)
- Payment information (processed securely via Stripe)
Information Collected Automatically
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Process your membership application
- Maintain and display your member profile
- Verify your organisation's credentials
- Process payments and send invoices
- Communicate with you about your membership
- Improve our Service and user experience
- Comply with legal obligations
Information Sharing
Your organisation's profile information is publicly displayed on the platform. This includes your organisation name, description, country, sectors, and markets.
We do not sell your personal information. We may share information with:
- Service providers (payment processing, hosting, analytics)
- Legal authorities when required by law
- Third parties with your explicit consent
Data Security
We implement appropriate technical and organisational measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as your membership is active and for a reasonable period thereafter for legal, tax, and business purposes. Verification documents are retained for the duration of your membership plus 7 years.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request data portability
Cookies
We use cookies and similar technologies to enhance your experience, analyse usage, and assist in our marketing efforts. You can control cookies through your browser settings.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website.
Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at privacy@africandistributor.com